Is It Safe To Gnaw Through The Straps Now? (ericcoleman) wrote,
Is It Safe To Gnaw Through The Straps Now?
ericcoleman

The Apple Store

I think it was polyfrog who once referred to the Mac as "user condescending". A fairly accurate appraisal, as much as I do love the Mac and as much as I do intend to own one someday, rather than just using them at work.

Apparantly that refers to the Apple Store too. I have a thing about good customer service. I complain mightly when I don't get it, and I thank mightly when I do. There is such a thing as too much of a good thing. I have been there twice this week and I think I have been asked if I needed help by the entire staff 17 times each (maybe a slight exaggeration) in the approximately hour or so that I was there. And they do have a large group of folks working there, 6-10 depending on the day I was there.

Since several did ask me repeatedly I have two things I wonder about.

1 - Do they operate on commission, with the person with the lowest sales of the month each month being executed?
B - Do they hire people with bad short term memory problems? I mean really, if you asked me once, would you think 20 minutes later "Hey, did I already ask that fat guy in the bright tie tye sweatshirt if he has been helped?" Or maybe I just don't stand out in a crowd (especially likely, since the store is deep in the center of Yuppie Hell)

What do you think?
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  • Dr Demento and the Radio Hall of Fame

    The 2009 nominees are up there now ... so go vote. Oh, and the very wonderful Terry Hemmert is nominated as well, for you Chicago folks

  • Oh ... but not yet

    The college station is still working out contract stuff for Dr D ... but soon ... BUT NOT YET !!! grumble

  • doing the happy puppy dance

    Dr Demento is now on the college radio station here in Ames, I am a happy happy camper