So ... my boss wanted on one of the macs to print out the certificate they give out. She was informed to run a search for a file called EOM.
She found a file with that in it ... and proceeded to double click it ... and double click it ... and double click it ... and double click it ... and double click it ... and double click it ... and double click it ... and double click it ... and double click it ... and double click it ... and double click it ... and double click it ... and double click it ... and double click it ... and double click it ... and double click it ... and double click it ...
And then ask me why it wasn't working
I wandered over .. she had found a file called geometry ... an extension for Adobe Illustrator.
macs don't like it when you try to open extension files ...